Terms of Use

SANDOVAL STONEWORK & MASONRY — TERMS OF USE Effective date: August 1, 2026 These Terms of Use ("Terms") govern access to and use of the Sandoval Stonework & Masonry business platform, including the customer portal, careers pages, and the worker application (together, the "Service"), operated by Sandoval Stonework & Masonry ("Company," "we," "us"). By creating an account, signing in, or using the Service, you agree to these Terms. If you do not agree, do not use the Service. 1. WHO THESE TERMS COVER (a) Customers and portal users: clients who receive quotes, approve estimates, view invoices, exchange messages, or make payments through the Service. (b) Workers and staff: employees and contractors who use the Service for scheduling, time tracking, payroll information, training, and worksite operations. (c) Job applicants: individuals who create an account to apply for employment through our careers pages. 2. ACCOUNTS AND SECURITY You must provide accurate information when creating an account and keep your credentials confidential. You are responsible for all activity under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms, compromise security, or are inactive. Multi-factor authentication may be required for certain roles. 3. ELECTRONIC SIGNATURES AND RECORDS By using the Service you consent to transact electronically. Typed-name signatures captured on quote approvals and document acknowledgements are intended to be valid electronic signatures under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state law, and you agree not to contest their validity solely because they are electronic. You may request paper copies of records we hold about your transactions. 4. QUOTES, INVOICES, AND PAYMENTS Quotes are offers that may expire on the date shown. Approving a quote electronically creates a binding agreement for the described work at the stated price, subject to any written change orders. Invoices are due by the date stated on them. Card and bank payments are processed by Stripe, Inc., a third-party payment processor. WE DO NOT COLLECT OR STORE YOUR FULL CARD NUMBER, CVC, OR BANK CREDENTIALS ON OUR SYSTEMS; payment credentials are entered directly with the processor on its hosted, encrypted checkout. Your use of the payment flow is also subject to Stripe's terms and privacy policy. Records of payment (amount, date, status, and a processor reference) are retained for accounting. Except where required by law or expressly agreed in writing, payments for completed work are non-refundable; disputes should be raised with us promptly and in good faith before any chargeback. 5. WORKER TIME TRACKING AND LOCATION DATA (WORKERS ONLY) The worker application records clock-in and clock-out events with device location, and periodically confirms presence at the assigned worksite while a shift is active and the app is open, using a geofence around the job site. By clocking in you consent to this collection for the business purposes of verifying attendance, worksite safety, and accurate payroll. Location is not collected when you are off the clock or when the application is closed. Shifts automatically stop accruing after eight (8) hours. Time records may be reviewed, adjusted for documented errors, and approved by managers in accordance with applicable wage-and-hour law. Nothing in these Terms reduces rights you have under the Fair Labor Standards Act or applicable state labor law. 6. JOB APPLICANTS Applications, resumes, and related documents are used solely for recruiting and hiring. Demographic questions (EEO, veteran, and disability status) are voluntary, are used only for compliance and reporting as permitted by law, and are not shown alongside your application for hiring decisions. We are an equal opportunity employer. 7. ACCEPTABLE USE You agree not to: (a) access data or areas of the Service you are not authorized to access; (b) probe, scan, or test the vulnerability of the Service; (c) upload malicious code or content you have no right to share; (d) misrepresent your identity or affiliation; (e) use the Service to violate any law; or (f) interfere with other users' use of the Service. 8. CONTENT AND INTELLECTUAL PROPERTY The Service, including its software, design, and content we provide, is owned by the Company or its licensors. You retain ownership of content you upload (such as documents and photos) and grant us a limited license to store, display, and process it to operate the Service. You represent that you have the rights to any content you upload. 9. DISCLAIMERS THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. THIS SECTION DOES NOT LIMIT WARRANTIES OR REMEDIES THAT APPLY TO THE UNDERLYING CONSTRUCTION OR MASONRY WORK ITSELF, WHICH ARE GOVERNED BY THE APPLICABLE WORK CONTRACT AND LAW. 10. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM USE OF THE SERVICE, AND OUR TOTAL LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNTS YOU PAID THROUGH THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM. SOME STATES DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE LIMITS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING RIGHTS UNDER APPLICABLE WAGE-AND-HOUR OR CONSUMER-PROTECTION STATUTES. 11. TERMINATION You may stop using the Service at any time; workers and customers may request account closure. We may suspend or terminate access for breach of these Terms. Sections that by their nature should survive (including Sections 3, 4, 8, 9, 10, and 12) survive termination. 12. GOVERNING LAW AND DISPUTES These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law rules. The state and federal courts located in Connecticut will have exclusive jurisdiction over disputes arising from these Terms or the Service, and each party consents to venue there. This section does not apply to employment-law claims to the extent a different forum is required by law. 13. CHANGES TO THESE TERMS We may update these Terms from time to time. The current version and its effective date are always available in the app. Material changes will be announced in the Service; continued use after the effective date constitutes acceptance. Workers may be asked to acknowledge updated versions electronically. 14. CONTACT Questions about these Terms: contact Sandoval Stonework & Masonry through your portal, your manager, or the contact information on our website.